Deposit Terms & Conditions:
A refundable deposit is required to book your appointment.
- This is to cover attendance to ALL of your appointments with us, both photo shoot and viewing, both MUST be attended for refund.
- A minimum of 72 hours notice is required to cancel or change appointments. Failure to do so will result in the loss of your deposit and another deposit will be required to rebook. On attendance of your viewing session your deposit is refunded to you, or taken off your order balance.
- Lateness: Lateness to any appointments will be taken out of appointment time. If you are more than 20 minutes late to any appointment your deposit may be forfeit and you risk your appointment being cancelled.
- If you cancel more than three times even if notice has been given you will forfeit your deposit and voucher.
- Deposits will be held for a period of 6 months. If you cancel your appointment; Ensuring terms 1-4 have been meet, you make contact with the studio within 6 months; if you require a deposit refunded.
Why do photographers take a deposit before your session?
In order for your appointment to be the amazing experience you deserve, there's a lot of work that goes on behind the scenes before you even step through the door.
The experience also gives you access to amazing photographic resources that truly make a fantastic experience. Depending on the type of portrait session you're visiting the studio for, each session requires a lot of preparation:
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We reserve your chosen time in the state of the art photographic studio and the use of the specialist photographic equipment including cameras, lights, backdrops and may include photographic make up
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Your deposit payment secures time with industry professionals who are assigned to your appointment including photographers, make up artists, image consultants and retouchers
Your deposit not only secure your time in the studio and with professionals, it helps to keep the diary running smoothly for all customers.
When do you take the refundable deposit?
The payment is taken at the time of booking.
Under what circumstances would I loose my deposit?
By paying the fully refundable booking deposit, you are committing to your agreed appointment time and date. Appointments can be re-arranged with at 72 hours notice.
If you give late notice your deposit will be lost and you will be required to pay another to rebook.
Placing an order
Due to the bespoke nature of the product orders can not be changed.
Every product and service purchased is invoiced as a contract which is signed.
Once a contract has been signed you can not amend your order.
Voucher Terms & Conditions:
- Your voucher will be valid for 6 months from date of purchase.
- This promotion cannot be used in conjunction with any other offer, voucher or package and is not redeemable for cash or any other goods.
- This voucher is non refundable.
- This voucher cannot be used to purchase prints from previous session.
- Only one voucher per family per year. The same people are not permitted to take part in multiple photo shoots within the same 12 month period. If the same people want to take part in multiple photo shoot, the free products will be forefit.
- Failure to turn up for appointments with no notification will result in your voucher becoming invalid.
- No further purchase is necessary, company logo maybe added to the print.
- This voucher is not intended for photo shoots with friends.
- Must be 18+ to claim free print.
- Notification of sessions available, may be made by telephone calls, email or writing.
- Photo shoot valued at £50 & print valued at £75.
- The copyright to prints remains property of Hammonds Creative Studio Limited.
- GDPR: Your details will be kept secure, and not given to any third party.
- Complimentary prints need to reflect the voucher type, or the voucher title.
- A maximum of three complimentary prints per family unit in a six year period.
Family Specific
All terms and conditions listed as above.
- A family photo shoot is defined by 2 or more generations. This is not intended for the children on their own.
- For children under 18, a person with parental responsibility must be present at all appointments.
- This voucher is not intended for pets by themselves, or groups of friends.
- Families must be complete. For example, if a family has 2 children, both must be present at their family photo shoot.
Makeover Specific
All terms and conditions listed as above.
- Makeovers are intended for 1 person. If friends would like a makeover, they must each purchase their own voucher & use on seperate days.
- The complimentary photo must be of the person by themselves.
- Make up and hair styling is intended for the purpose of your photo shoot only, you maybe ask to remove your make up after your photo shoot session.
Pet Specific
All terms and conditions as above.
- The owner of the pet must be present at all appointments.
- More than 1 pet can take part in the session, as long as term #1 is met.
- The studio has a right to dicline any pets we feel unsuitable for a pet photo shoot.
- Pet owners must be responsible for their pets including cleaning or keeping on a lead where necessary.
Vouchers from third party websites
Terms and conditions are usually printed on the voucher or on the website in which the voucher has been purchased from.
Our T&Cs remain the same as above.
- In the event you have mispurchased a voucher without being able to complie to the T&Cs please request a refund from the third party.
- In the event you have the photo session and do not meet the T&Cs of the studio or the T&Cs of the voucher there will be no complimentary product.
- Complimentary product must be of voucher type, ie family Photo Voucher complimentary product is portrait of your family (Complete), newborn voucher is newborn on their own.
- You are welcome to purchase extra products at your viewing appointment.
- There will be no further charge for your photography session which is valued at £75.00.
- A simular complimentary free product maybe may be offered as an alternative on some occassions.
- No refunds will be made to third party vouchers.
Prize winners
All terms and conditions as above.
- There is no obligation to purchase further products.
- Maximum of one winning prize per family per year.
- Contact will be made by email and phone.
- Ensure you have your voucher or confirmation email of winning prize at your viewing appointment.
- A refundable deposit is required to book your deposit.
Placing an order terms and conditions
- You are unable to cancel your contract or have a refund as you are buying bespoke goods or services.
- There is no cooling off period for such sales.
- If you have not received the goods or service, please make contact with us to discuss this so we can rectify the issue.
- Orders must be collected within 6 months period from notice of order ready.
- Upon collecting your order and you notice a issue, notification must be made within 14 days from collection.
- You agree to care of your portraits, do not place them in direct sunlight or in areas of high heat or moisture.
- Further terms and conditions may appoly depending on order.
Copyright
Images taken by Hammonds Creative Studio Ltd belong to Hammonds Creative Studio Ltd. The 1998 Copyright Act protects photographers by giving the author of the image (Hammonds Creative Studio Ltd) exclusive rights to reproduce the photos. This includes the right to control the making of copies.
It is illegal to copy or reproduce images taken at Hammonds Creative Studio Ltd without our prior consent action maybe taken if this is breached.
