Where is the studio? The studio is based on Baddow Road Chelmsford near the Salvation Army, Zenxi Chinese & Meadows car park. Detailed directions right click HERE. ___________________________________________________________________________ What are your opening hours? Our usual opening hours are Tuesday-Sunday 10-5/6pm. We are closed on Mondays. ___________________________________________________________________________
Is there parking? There are one hour parking spaces along Baddow road. We are located within a few minutes walk from Meadows shopping centre car park, and Baddow road car park. ___________________________________________________________________ What is the booking deposit? We ask that you pay a £10/£20 (depending on photo shoot type) refundable booking deposit which secures your appointment and is refunded at your viewing. This deposit covers your attendance to all appointments with us (both your photo shoot and viewing session). 48 hours notice is required if you would like to change or cancel your appointments. If 48 hours notice is not given, it will result in a loss of your deposit. ______________________________________________________
How long will the shoot last and how many photos you will take? Your shoot will last approximately one hour, or two hours for 50s pin up/boudoir and newborn shoots. We capture an unlimited amount of images, then around 40 are selected for you to viewing in our viewing suit straight after your appointment. It is here that you will order your products to display your favourite images. All in all you will be with us for around 2 hours. ___________________________________________________________________
Can I buy lots of vouchers in exchange for lots of photos? No, the vouchers are an offer and households are limited to one voucher per family per year. Vouchers are not to be used in conjunction with any other offers and promotions. ____________________________________________________________________
What happens after the photo shoot? If you are not viewing your images straight after your session we will book your viewing and ordering appointment for a later date. We will then go through your images and select the best ones for you to view. Your viewing and ordering appointment will be in our private viewing suit were your images will play on a large screen. You will view them unedited, however your favourites that are ordered will be edited to print quality ready for display.
_______________________________________________________ How long does my viewing and ordering session last? Most last about 1 hour. If you think you require more time to view and order your photos, longer sessions are available. If you are thinking about purchasing anything for the wall, measure up the space you plan to fill so you have an idea or where and how big your wall portrait will be. _______________________________________________________
Do I need to bring my voucher? Yes, your voucher is exchanged for your complimentary print. _______________________________________________________
What do I need to bring to the viewing? Bring your partner and family members, or anyone who would like to see the photos. Full payment is usually required at the viewing, however credit options are available. We accept most credit/debit cards and cash. We can only keep images that you order at your ordering appointment on file due to storage restrictions. ________________________________________________________
Can I bring the children to the viewing? Children often get very fed up when viewing; most customers prefer to view without their young children. If you are bringing your children feel free to bring some toys, food etc to keep them amused. ________________________________________________________
How much should I budget? Most families that visit us budget between £300 - £500 to invest in their portraits. This gives them many display options, such as print collections, wall products or even digital images We also have various payment plans available to ensure you have the perfect images for your home. Our prints start at £65 and digital packages start at £355. ________________________________________________________ How long do you keep the images on file? We can only keep the images ordered at your viewing and ordering appointment due to storage restrictions.If you would like your images kept on file we can hold them for a maximum of 1 month from the date of your viewing session for which a £50.00 deposit is required. This £50 can then be used against any order you would like to make. ________________________________________________________
Can I view my photos online? To really get the full impact of your beautiful images we ask that you come back to the studio to view them in our private cinematic viewing suit. We feel that this is by far the best way for you to see the full detail of your images in big at the studio rather than small images with our watermark over them. If an online viewing is something you absolutely require, it is £50.00 to do so, which will then be deducted from any order made. ________________________________________________________
When can we come back?
At Hammonds we pride ourselves on our repeat custom, and advise that any families wishing to visit us again should leave 1 - 2 years before having another photo shoot.